⚠️ FRAUD ALERT: Protect Your Account! ⚠️

Scammers are impersonating Shell FCU employees, using different phone numbers or spoofing our official number (713) 844-1100 to steal personal information. They may call or text asking for your SSN, DOB, passwords, or Digital Banking details—DO NOT SHARE! Hang up or delete the message immediately. Shell FCU will NEVER ask for your credentials. If in doubt, call us directly at (713) 844-1100. Remember: If YOU call us first, the number can't be spoofed! Stay vigilant.

Secure eMail

Secure eMail encrypts messages sent and received through a protected delivery portal. Encryption adds a layer of security to safeguard sensitive data sent over networks – social security number, account information, etc. As your trusted financial institution, protecting you is a top priority.

 

How To Set Up Your Secure eMail Account

  • Step #1:
    When you receive an encrypted email from Shell FCU, select "Click Here" to view Secure eMail link. 
  • Step #2:
    Set up a password and security question; then select the "Create Account" button. 
  • Step #3:
    Check your registered email for a link to confirm your information and gain access to the delivery portal. If you do not receive the email, click the "Recent Account Information" button.

 

If you need to reset your password or have forgotten your password to access the Secure eMail portal, please call us at (713) 844-1100