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Attention Valued Shell FCU Members!

Shell FCU members falling victim to Digital Banking compromises. Fraudsters are calling and texting members while spoofing our official (713) 844-1100 phone number. Do not respond to these texts or calls. Delete the text or hang up immediately. NEVER share your Digital Banking credentials and avoid disclosing personal information with unsolicited callers or texters claiming to be Shell FCU. We will never do this. If in doubt, call Shell FCU at (713) 844-1100. If YOU call us first the number cannot be spoofed, and you know you will be talking to a Shell FCU employee.

Secure eMail

Secure eMail encrypts messages sent and received through a protected delivery portal. Encryption adds a layer of security to safeguard sensitive data sent over networks – social security number, account information, etc. As your trusted financial institution, protecting you is a top priority.

 

How To Set Up Your Secure eMail Account

  • Step #1:
    When you receive an encrypted email from Shell FCU, select "Click Here" to view Secure eMail link. 
  • Step #2:
    Set up a password and security question; then select the "Create Account" button. 
  • Step #3:
    Check your registered email for a link to confirm your information and gain access to the delivery portal. If you do not receive the email, click the "Recent Account Information" button.

 

If you need to reset your password or have forgotten your password to access the Secure eMail portal, please call us at (713) 844-1100