Attention Valued Shell FCU Members!

Shell FCU members falling victim to Digital Banking compromises. Fraudsters are calling and texting members while spoofing our official (713) 844-1100 phone number. Do not respond to these texts or calls. Delete the text or hang up immediately. NEVER share your Digital Banking credentials and avoid disclosing personal information with unsolicited callers or texters claiming to be Shell FCU. We will never do this. If in doubt, call Shell FCU at (713) 844-1100. If YOU call us first the number cannot be spoofed, and you know you will be talking to a Shell FCU employee.

Cash back from Shell Federal Credit Union
A more rewarding way to shop

A more rewarding way to shop.


Every day you make purchases, from groceries to gas, cardigans to coffee. Imagine if you could get cash back, just for buying the things you already buy. Say hello to CashBack+, a member benefit from Shell Federal Credit Union. Browse offers personalized to your favorite brands + hundreds more. Purchase a gift card and use it to make your purchases. You'll receive instant cash back, up to 20%!

There is no limit to how much cashback you an receive.


4 easy steps to get cash back.

Using CashBack+ is easy, instant and mobile.

TRY IT TODAY



Select your personalized offer

Select

Browse personalized offers from the brands you love + hundreds more.

Buy gift cards to use for your everyday purchases. YouU+2019ll receive your cash back instantly U+2013 up to 20%.

Purchase

Buy gift cards to use for your everyday purchases. You'll receive your cash back instantly - up to 20%.

Use your gift cards when shopping in store or online

Use

Use your gift cards when shopping in store or online. They are also conveniently stored in your CashBack+ wallet.

Use CashBack+ whenever you shop. The more you use CashBack+, the more your cash adds up.

Repeat

Use CashBack+ whenever you shop. The more you use CashBack+, the more your cash adds up.

Shopping your favorites has never been so rewarding.

Login to Digital Banking


Shopping your favorites has never been so rewarding.


Amazon, Walmart, Target and Lowes too. You'll find hundreds of well-loved brands available with CashBack+. Find the offer that suits you, and get up to 20% cash back from your favorite places to shop or dine.


Have Questions About CashBack+?


CashBack+ is an exclusive marketplace accessible right from Digital Banking that has a large variety of cash back offers from hundreds of well-loved brands. It is a unique benefit brought to you by Shell Federal Credit Union. Members receive cash back when they purchase digital gift cards using funds from their checking (and/or savings) accounts to do their everyday shopping, instead of using cash, credit or debit cards. The brands are personalized to members, and the offers update frequently.

The best part of CashBack+ is how simple it is to use. Simply, purchase a digital gift card and instantly receive an additional percentage of your gift card value as cash back. The cash back will appear in your CashBack+ Wallet which is accessible in the menu of the CashBack+ marketplace and can be used for other gift card purchases or transferred back into your checking (and/or saving) account.

Members can utilize their cash back to either purchase additional gift cards through the CashBack+ Marketplace or their cash back balance can be transferred back to the members' connected checking/savings account. Transferring cash back to a member's account only takes up to 48 hours, and there are no fees associated with utilizing their cash back.

Gift card amounts are determined by each brand and will be offered from $5.00 to $500.00.

Gift cards are always easily accessible for when you're ready to shop. Once purchased, your digital gift card will immediately be available within your CashBack+ Wallet. You will also receive a confirmation email at the time of purchase to the email associated with your Shell Federal Credit Union account. The digital gift card comes with a code that can be used online or scanned in store. Your gift card will remain in your CashBack+ Wallet until you're ready to use it and you can then archive it within the wallet once used.

Typically gift cards do not expire for 5 years after purchase. Please refer to the specific gift card's retailer for complete details.

Yes, you will be able to select the Shell FCU account you prefer to use for the purchase. By default, the system will choose the account with the highest balance. Currently, there's no feature available to establish a permanent default account.

CashBack+ only provides digital gift cards to ensure they can be utilized instantly, but you can always print your digital gift card. You can use the gift card Code and Pin to redeem online or if presented with a barcode, either scanned from your cellular device or printed out and presented to the cashier at the time of purchase.

You'll be notified via email whether your gift card is available instantly or pending approval. The review process may take 1-2 business days. Following the review, you'll receive another email regarding the status of your gift card purchase.

Once a gift card is purchased, we are unable to exchange the gift card or cancel the gift card to refund your account.

If you no longer have access to the email account on file, please update your email address in your Digital Banking profile. Once updated, please reach out to support@prizeout.com (our partners in bringing you CashBack+) to confirm the change and have the previous cards sent to your new email address.

You can visit the Help Center for detailed instructions on most cards. Otherwise, please contact the CashBack+ support team at support@prizeout.com (our partners in bringing you CashBack+). Brand websites can have different methods of accepting gift cards, and the support team is happy to help if there are any issues.

Yes, once claimed the digital gift card can be printed.

No problem! You can access your previously purchased gift cards either through the email confirmation or through your CashBack+ Wallet, which is accessible in the menu of the CashBack+ Marketplace. If you cannot find the original email, reach out to support@prizeout.com (our partners in bringing you CashBack+) for assistance.

CashBack+ provides the best offers for all users. The options may change depending on a variety of factors including previous purchase history, location, promotional campaigns, and more.

If you have any questions, please contact us or stop by any of our convenient locations to speak to a Shell FCU representative. Thank you for the opportunity to serve you!


*Annualized cashback amount based on top 25% of current CashBack+ users.

CashBack+ is a service offered through Prizeout Partners, LLC