Attention Valued Shell FCU Members!

Shell FCU members falling victim to Digital Banking compromises. Fraudsters are calling and texting members while spoofing our official (713) 844-1100 phone number. Do not respond to these texts or calls. Delete the text or hang up immediately. NEVER share your Digital Banking credentials and avoid disclosing personal information with unsolicited callers or texters claiming to be Shell FCU. We will never do this. If in doubt, call Shell FCU at (713) 844-1100. If YOU call us first the number cannot be spoofed, and you know you will be talking to a Shell FCU employee.

Contact Information

Have a question?

Phone Numbers

Toll Free: (800) 388-5542
*Call Center Available 24/7!



Lost or Stolen Debit Card: (713) 844-1100 or (800) 528-2273
Lost or Stolen Credit Card: (800) 442-4757

Fax Numbers

Member Services: (713) 265-4975

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578

Supervisory Committee

P.O. Box 237
Deer Park, TX 77536-0237