FRAUD ALERT: Protect Your Information

Scammers are posing as Shell FCU representatives to try and steal your personal information. They are using unfamiliar phone numbers or even spoofing our official Shell FCU phone number of (713) 844-1100. These fraud attempts may come through phone calls or text messages requesting your personal information such as Social Security Number, date of birth, passwords, or Digital Banking login details.

Contact Information

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Phone Numbers

Toll Free: (800) 388-5542
*Call Center Available 24/7!



Lost or Stolen Debit Card: (713) 844-1100 or (800) 528-2273
Lost or Stolen Credit Card: (800) 442-4757

Fax Numbers

Member Services: (713) 265-4975

Lending: (713) 844-1102

Accounting: (713) 844-1146

Mailing Address

Shell Federal Credit Union
P.O. Box 578
Deer Park, TX 77536-0578

Supervisory Committee

P.O. Box 237
Deer Park, TX 77536-0237