Shell FCU will soon be launching a New Home Banking and Bill Pay Service! And Yes, Bill Pay is still FREE! Your New Access 24 will GO LIVE Oct 11th and with added features, the new Bill Pay can ease the burden of paying your bills. It’s easy to use, safe and secure, and it takes only minutes to register and setup. After you pay your bills online, you’ll have more control over your finances. You can receive, view and pay your bills all from one convenient location and in less time than it takes to brush your teeth! You can even set up email alerts to remind you of bill arrivals.

Shell FCU’s New Home Banking and Bill Pay Service will keep you connected to your account(s) so you can check balances, make transfers, and pay bills from anywhere you have Internet access. Anytime - Day or Night!

The purpose of online banking is to make your life easier. If you a current bill pay user, you’ll immediately recognize improvements in the new system; and if you are new to online banking and want to try paying your bills online, now’s the perfect time to start. Setup one bill and see how easy it is. Before you know it you’ll be paying

all your bills online and ask yourself why you didn’t make the switch sooner!

Why Use Online Bill Payment?

Save time – No more manually writing out checks; two clicks and your bills are paid. Plus, reduce trips to the post office.

Save money – No more paying for checks and postage.

Easy to use – The user-friendly navigation provides simple steps to add payees, make payments, and more.

Convenient – Pay bills at any time, from anywhere, according to your needs. Plus, eliminate the hassle of paying bills at multiple websites.

For Bill Pay demo, click here

Anticipated Answers to Member Questions

What date is the upgrade taking place?

As of 9am on Oct 10, the Online Banking system is unavailable. During the next 24 hours we hope to complete the upgrade and get the New Online Banking service active again. We appreciate your patience.

Will I have to reset-up my bill pay?

No, your existing bills should be transferred to the new system.

Will my recurring payments transfer and still be scheduled in the upgrade?

No, recurrring payments did not transfer and will need to be reset.

Will my account and bill pay history still be on the system?

No, the history with the current Bill Pay system will not be moved over to the new Bill Pay system. 

...Suggest: members print out current history on Bill Pay System

Why are you upgrading?

New Internet Banking and Bill Pay system will have new features and benefits, providing you better service.

What are the new features and benefits?

It’s easy to use, safe and secure, and it takes only minutes to register and setup. After you pay your bills online, you’ll have more control over your finances. You can receive, view and pay your bills all from one convenient location. You can even set up email alerts to remind you of bill arrivals.

Will my log-in and password change?

Yes, when you sign on initially to the new system you will enter the primary member number and the last 4 digits of the primary accountholder’s social security number. You will also be asked to set up security questions as added protection for your account information.

Is there a cost?

No, like the current Bill Pay, the new Bill Pay service is offered to members at no cost and with no limitations to the number of bills you can pay using Online Bill Pay services at Shell FCU.